Applied Projects
Research

Skalenentwicklung zur Messung der Instore Customer Experience
Development of a store check

Development of a VM concept based on Gestalt psychology

Survey of non-purchasing motives in cooperative stores
Implementation

Measuring the in-store customer experience
Conducting and analysing store checks

VM-Guideline
VM concept based on consumer behaviour

Recommendations for action
Realisation

Realisation of the In-Store Customer Experience at the POS
Shop layout | POS marketing | Analogue and digital touchpoints | VM concept |...

Seminars and workshops
Theoretical foundations and practical implementation